AppleCare: The iPhone 4 Update Won’t Solve the Antenna Problem

AppleCare has confirmed whatwe already knew : The incomingsoftware updatewon’t fix the iPhone 4 ’s transmission and receipt problem . They acknowledged the feeler problem exists , offering thesame solutionas before : Buy a case or hold the iPhone differently .

https://gizmodo.com/why-apples-iphone-4-update-wont-fix-your-reception-prob-5577812

I was in secret hoping that the software package update would magically sterilise the iPhone 4 ’s transmitting aerial design problem , because I really wanted to buy what otherwise is angreat gadget . Unfortunately , the cosmetic change to the bar show — which promises to show the actual signaling durability — will not fix the transmission system / reception problem that countless iPhone 4 users are have .

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https://gizmodo.com/iphone-4-review-5573952

AppleCare’s response

We name AppleCare three times today to confirm it . We told them that we were experiencingvoice quality problems and call drops , as well as problem withinternet accession . Their reception was immediate and univocal , the same in the three cases :

https://gizmodo.com/test-shows-iphone-antenna-issue-impacts-voice-transmiss-5573504

• There is an antenna hitch problem when you hold the iPhone 4 in a sealed way ( the tests by Anandtech and many demonstration telecasting in the internet show that the signal dropwill happen every timewhen you touch the phone ’s dead spot , on the unexpended bottom niche ) .

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• One solution is to hold the telephone otherwise , avoiding to touch the left bottom corner of the phone ( coincidentally , this is how model view as the iPhone 4 in most of Apple ’s promotional material ) .

• The other other solution is to buy a case or one of Apple ’s $ 30 bumper ( we are host a prayer to postulate Apple for free cases . You cansign it here ) .

https://gizmodo.com/sign-here-if-you-think-apple-should-give-free-cases-to-5573177

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• The incomingsoftware updatewill not fix this feeler trouble , only change the way of life the earpiece display the available signal , make it more accurate .

While we already jazz about it , the official AppleCare response is deplorable news . Like Gizmodo reader and former RF engineer for HP Medical products Gordon Cook state in a recent email : “ wrap a alloy antenna around a speech sound is simply ask for trouble , and Apple may in fact have realized too late that they had a substantial can of insect , so chose to release what they had alternatively of enduring a lengthy shipping delay . Now , after meg of phones shipped , and given the alternatives , screwing with the computer software is the only realistic elbow room of fixing this , even if it ’s mostly cosmetic . ”

But ornamental fix will not break the job from bechance . Apple should provide with a real fix to adesign problemthat ruin what could have been the in force smartphone experience out there , banish none . And if they ca n’t cook the unit currently in the market , they should fix their fabrication so this does n’t happen and at least provide with a free solution , like free bumper or case .

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