Imagine splurging $ 3,500 on a new Apple Vision Pro headset only to discover a few weeks later that your very expensive equipment now has a quip on the front of the screen — one you ’re sure is n’t your fault .
“ I had visualise Reddit posts the day before and think people [ were ] just being dull , like walking into walls or dropping it . As presently as I took the front protector off , I saw [ the pass ] , ” the Redditor u/ funnystone64 , who mainly uses the gadget to watch Apple TV and YouTube videos in Safari , severalize Gizmodo . “ I was babe - ing this thing and it still cracked . ”
u / funnystone64 is one of at least a 12 Apple Vision Pro owners on ther / VisionPro subredditandother online forumswho have report a random cracking come out on their twist , nearly always straight down the middle , despite their best efforts . Many claim they are“religious”about taking care of their twist , polishing them , and making sure the protective cover is always on . Others say they do n’t even use the equipment heavily and noticed the crack after charge it overnight .
About a dozen users on the r/VisionPro subreddit have reported random cracks appearing in their pricey devices.Illustration: Jody Serrano / Gizmodo / BsSomers13
The Redditor u / inphenite , who owns their own business and travels oftentimes , has always been an early technical school adoptive parent . They say they had “ gearlust ” when the Apple Vision Pro come out . Although atomic number 92 / inphenite loves their experience with the gadget so far , they were incredibly frustrated when they awaken up one day and found the headset with a handsome crack about three week after purchasing it .
“ Def not laboured use , been using it 2 - 3 60 minutes every other solar day at max . observe the whirl one morning after taking it out of the Apple traveling slip . It was sit there overnight , stamp battery plug in ( but exterior of the case ) , ” u / inphenite articulate in messages to Gizmodo .
The offspring of cracks has been a hot topic on gas constant / Vision Pro lately . “ Crackgate is real , ” one Redditerproclaimedover the weekend . As for the origin of the cracks , substance abuser atomic number 92 / inphenite has a theory on what ’s go on . They trust that it ’s possible the Vision Pro has a software hemipteron that causes it not to embark eternal sleep mood , which moderate it to go hot and expand the frame . This might stimulate a crack at the feeble stage of the front looking glass , u / inphenite said , although they clarify that they ’re “ just guessing . ”
Photos of the random cracks on the Apple Vision Pro provided by two owners.Photo: Courtesy of BsSomers13 and funnystone64
It ’s ill-defined what ’s have the Apple Vision Pros to crack or whether this is a job only affecting a very small subset of exploiter . The company has n’t released a statement on the affair and did n’t respond to Gizmodo ’s petition for comment .
Apple also is n’t process all Vision Pro owners the same in these character . Some Reddit users said the fellowship had agree to amend their gimmick for free under guarantee , while others have been severalize that they had topay an AppleCare+ deductibleto get the fissure desex . AppleCare+ for the Apple Vision Pro costs$500 for two years , although repair may be user even more . Service fees for “ other inadvertent damage ” cost an additional $ 299 , according to Apple ’s web site .
Over on r / VisionPro , users continue to partake in their crackgate fib in the hope of bring consciousness to the likely upshot andgiving others leveragewhen ask for mending . Two Vision Pro owners told Gizmodo that they would essay to get repayment if the gadget keep snap even after it was remedy .
“ If it ’s crack multiple times over and over , what ’s the point ? Who ’s perish to buy a car if it just eat after you have it for a week ? I do n’t require that , ” theRedditor u / BsSomers13 , whose headset is presently back at Apple to repair the sally , narrate Gizmodo over the headphone . “ That ’s a poor experience for the hefty Leontyne Price that you pay off . ”
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